Refund policy

  • Return requests must be submitted within the return period(s) listed below:
    • Original Artwork: seven (7) calendar days from the date of delivery
    • Open Edition Prints: thirty (30) calendar days from the date of delivery
  • Return requests received outside the stated return period(s) will not be accepted

  • Return shipments must be arranged through FFUR Online Store and shipped in their original packaging (including all accompanying certificates received with the order)
  • Customers are responsible for return shipping costs unless otherwise stated
  • Refunds will be processed back to the original form of payment once we receive the artwork
  • Canvas, Framed Prints, Acrylic Prints Collection, Limited Edition, framed/matted Open Edition artwork, and eGift Cards are FINAL SALE and not eligible for returns
  • Returns will not be accepted for any artwork that has been stretched, cropped, or altered in any capacity after purchase